Westlake Independent Honda Acura

Westlake Independent Honda Acura
Hondas and Acuras are known for their legendary durability and performance, and they did not earn that reputation by building cars that are just like all the others. So why would you trust just anyone to repair your Honda or Acura? Doesn't it just make sense to bring a special vehicle to a place that only deals with those particular vehicles?

Car dealerships depend on people bringing their car back to them, not because they have done good work in the past or have a good reputation, but because they are the assumed experts on that particular brand of vehicle. Most dealerships have high employee turnover, though. The dealership mechanic working on your Honda today may well have been working on other brands for years and be new to the Honda brand altogether. Therefore, they are not necessarily experts on any one type of vehicle any more than your average general mechanic, and may or may not know the nuances of your Honda or Acura.

The technicians at Westlake Independent have built their careers on Hondas and Acuras and most have been working there for years. In fact, a technician’s average tenure with this company is 12 years, and a service advisor’s average tenure is 15 years.

Awards and certifications can be a good way to judge how trustworthy and quality-driven a shop is. Are their mechanics certified by Automotive Service Excellence, and do they have any ASE Master Technicians? Are they approved by the Automobile Club? Is the shop a member of the Better Business Bureau, and if so, what is its rating? Have they received any local recognition? Westlake Independent is the only consumer shop in all the Conejo Valley to have been awarded the difficult-to-attain ASE Blue Seal of Excellence, and they’ve received it every year since 2003. Not only are their technicians ASE-certified, they have 3 ASE Master Technicians, the most prestigious title in the business. And 3 Master Techs at the same facility is truly extraordinary.

In addition to being a certified member of the Approved Auto Repair Program, this shop has received 2 trophies from AAA for Outstanding Member Satisfaction as well as 10 Years of Dedicated Member Service. Westlake Independent is also a member of the BBB and maintains an A+ rating - the highest possible. The Ventura County Star even named this shop a 2009 Readers’ Choice Favorite.

Honda and Acura owners are fanatics about their vehicles. They deserve a mechanic that is also a fanatic about the Honda and Acura brands, and can diagnose and repair issues from the point of view of someone who has only worked on these particular brands for years. Westlake Independent Honda/Acura service is the do-it-all mechanic for your Honda or Acura.